Terms of Service

FeeFlow is a commission tracking and client billing tool. It has two products: Track, for tracking commissions you are paid by companies, and Get Paid, for invoicing clients and selling subscriptions and prepaid Service Packs. By creating an account you agree to these terms.

You need an account to use FeeFlow. Keep your sign-in credentials secure and tell us promptly if you believe someone else has used your account. Each plan has a seat limit; Solo plans are limited to one seat. You are responsible for the activity that happens in your workspace under the roles you grant.

Do not use FeeFlow to break the law, infringe others' rights, attempt to access other users' data, interfere with the service's operation, or reverse engineer parts that are not made available to you. We may suspend accounts that do these things.

Paid plans are billed per the plan and price shown on our pricing page.. When payment processing through the app is connected, a platform fee of 1% applies to payments processed through FeeFlow, waived on each workspace's first $1,000 of processed volume. We may change prices before your next renewal with reasonable notice.

Your workspace data — deals, expectations, receipts, customers, invoices and Service Packs — belongs to you. You can export it as CSV from Settings at any time, on every plan. You grant us the limited right to process it as needed to provide the service. When you delete your account, workspaces you solely own are deleted with it.

FeeFlow is a tracking and billing tool. It records and calculates what you enter and derive from your data; it does not verify amounts, and it does not guarantee that any payer, carrier, brokerage or client will pay you what is owed. Commission calculations reflect the plans and rates you enter, and service data such as insurance carrier rates must be entered by you. The service is provided as is, without warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.

To the fullest extent permitted by law, FeeFlow is not liable for indirect, incidental, special, consequential or punitive damages, or for lost income, lost commissions or missed payments, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

You can end your use of FeeFlow at any time by deleting your account from Settings. We may suspend or terminate accounts for violating these terms, unlawful use, or non-payment of fees where applicable. If we terminate your account for reasons other than your violation, we will give you notice and a chance to export your data first.

You can reach us in-app from Settings, or by replying to any service email we send you.